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Read the latest news and information about Igloo and its products


      First again - Citizens Advice Customer Service Ratings

      First again - Citizens Advice Customer Service Ratings

      Learn how we've done it again and placed 1st in the Citizens Advice Energy Customer Service Ratings, offering the highest level of service and support.

      Igloo Energy signs up to Energy UK’s Vulnerability Commitment

      Igloo Energy signs up to Energy UK’s Vulnerability Commitment

      Igloo Energy is now part of the Vulnerability Commitment, improving the standard and consistency of support we provide to vulnerable households.   

      My career journey at Igloo: Daisy

      My career journey at Igloo: Daisy

      The first in a series looking at progression and career development at Igloo Energy, how we support our staff and how they grow as members of the team.

      Citizens-Advice-Energy-Customer-Service-Ratings-List-Image

      Team Igloo takes first - Citizens Advice Customer Service Ratings

      Read how we're the top-rated energy supplier placing 1st in Citizens Advice Energy Customer Service Ratings.

      Growing Team Igloo from home

      Growing Team Igloo from home

      Read how we have continued to create job opportunities as we develop our team, with all our recruitment and inductions done remotely while working from home.

      Announcing our new non-executive chairman

      Announcing our new non-executive chairman

      We are pleased to announce the appointment of former Npower CEO, Volker Beckers who joins the Igloo board as our new Non-executive Chairman

      Supporting you through the lockdown

      Supporting you through the lockdown

      We wanted to take a moment to reassure you that as your energy supplier we are here to offer our continued support and advice.

      We did it – Igloo takes first in the Citizens Advice Customer Service Ratings

      We did it – Igloo takes first in the Citizens Advice Customer Service Ratings

      We recently received the fantastic news that we’ve come first in the latest Citizens Advice Customer Service Ratings, take a look at how we achieved this.

      Working from home with Team Igloo

      Working from home with Team Igloo

      The COVID-19 pandemic has changed how all of us live our daily lives and it’s safe to say that in recent weeks we’ve all had some adjusting to do.

      An update as Igloo turns three

      An update as Igloo turns three

      We don’t have to tell you what a strange time we now find ourselves in. As we write this, millions of us are confined to our homes, while all around the UK doctors and n...

      2nd for Customer Service, Citizens Advice

      2nd for Customer Service, Citizens Advice

      We’re excited to announce that out of 41 UK energy suppliers, Igloo Energy has placed second in the latest Citizens Advice Customer Service Ratings.

      Supporting you through Covid-19

      Supporting you through Covid-19

      We want you to know that as your energy supplier we are here to support you through these times. We appreciate that for many the next few months may be hard and that nor...

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