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Our prices are changing

We may have already answered your question, we’ve put together some frequently asked questions to help you understand how the changes might affect your account.


Find answers to your questions

Whether you have questions around switching, submitting your meter reading, moving home, paying your bill, or simply a query about your account, our Help & Advice pages will be able to answer most of your questions.


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Fill in the form below and we’ll get back to you as soon as we can.


            Or give us a call

            0333 405 5555

            Our hours are Monday - Friday 9:00 - 5:30pm

            03 phone numbers are charged at the same rate as standard landline calls and count towards any inclusive minutes on your mobile.