How does it work? At Igloo, our mission is to help make your home smarter, more efficient and cost less to run. To make that as easy as possible we offer:

1. Personalised estimates in less than 5 minutes via our website, with no obligation

2. A dedicated heating expert who will be on hand to support you all the way

3. We will conduct a home survey with our experienced and professional surveyors

4. Professional installation without leaving a mess

5. Post-install support to make sure you’re happy with your system

To get the ball rolling, request a call back via our online form or call us on 0333 016 4500.

Your dedicated heating expert will guide you through the process of getting your new heating system from start to finish and be on hand to answer any questions you have. They will make sure you get the right system for your home at a time convenient to you.

Our home surveys are carried out virtually via video call with our experienced surveyors. They will talk you through the information they need and ask you to walk around your property and show them the parts of your heating system that they need to see to refine your quote. The call should take less than 45 minutes in total.  

Offering a home survey allows us to ensure we are offering tailored advice, and to design a system that is bespoke to your home, and therefore meets your needs. Following your survey we will aim to issue a full proposal to you within 24 hours Mon-Fri, with detailed information about the heat pump system we recommend and more information on the install process. Your personal heating expert will be on hand to talk you through it and offer personalised advice on your heat pump.

In rare cases we may not be able to get all the information we need via video call and one of our surveyors will visit your home to conduct an on-site survey. If this is likely to be the case your personal heating expert will advise you over the phone.

¹If you sign up to the Ofgem Renewable Heat Incentive scheme with us as your Registered Investor, we can give you a discount in exchange for income we receive from Ofgem under the scheme. Eligibility and other conditions apply.

²Source: Energy Saving Trust

³Heat pump contract must be signed before 31 July 2021, heat pump installed by 31 August 2021. Offer only available if you sign up to the Ofgem Renewable Heat Incentive scheme with us as your Registered Investor: Ofgem eligibility and other conditions apply. You must be an Igloo Energy customer (or switch to Igloo) to access the reward: Igloo will credit your account by the amount of electricity we calculate your heat pump will use in the first 12 months. Amounts based on Igloo’s prices at the time of calculation. Non-transferable and not redeemable as cash: you must stay with Igloo until the credit is used up to gain the full benefit of the promotion. For full terms and conditions click here.